Rigging for the Future: Operational Overhaul in Marine Manufacturing

Client Overview

Our client is an industry leader in marine rigging, architectural, and infrastructure hardware components that can be found on display all over the world. Founded in the 1950s and based in Connecticut, the company’s commitment to advanced automation, modern design technology, and manufacturing techniques gives it a distinct edge. Offering short lead-times for both standard products and custom components, the company is known for its highly specialized team and culture of continuous improvement in product quality, features, and customer service.

The Challenge / Mandate

Our client sought a Chief Operating Officer to lead the day-to-day operations of its steel cable manufacturing business. The mandate was critical, as the COO would step in as the heir apparent to the CEO, who was two years into a three-year succession plan. The role required a hands-on executive who could oversee daily operations, drive improvements in key performance indicators, manage ERP systems, optimize budgets and financials, and build a high-performing team. Leading a tenured group of machinists, the COO needed deep CNC machining experience paired with strong interpersonal skills and commercial acumen to support the company’s continued growth.

Search Strategy

The search focused on seasoned operations executives with a manufacturing background, particularly those with CNC machining expertise and experience managing full P&L responsibilities. The ideal candidate would have a minimum of three years overseeing production, purchasing, inventory control, and operational strategy. Educational credentials such as a bachelor’s degree in engineering or business were preferred. Beyond technical competencies, we prioritized candidates with a demonstrated ability to lead lean manufacturing initiatives, implement continuous improvement processes, and build strong, motivated teams. Strong interpersonal communication, attention to detail, and a growth-oriented mindset were key soft skills required to lead both people and process improvement across the organization.

The Placement

We were hired for our subject-matter expertise with this pool of candidates, and we presented numerous strong candidates very quickly. Choosing from a pool of five highly qualified finalists, the candidate selected had over 10 years of experience as a General Manager. Coming directly from leading operations at an electrical coil manufacturer, he had the CNC experience and leadership credibility to quickly rise to CEO. A dynamic, focused, and multi-talented executive, he brought a proven record of driving profitability, optimizing operations, and improving customer experience. He had held GM roles across multiple manufacturing sectors, consistently enhancing quality control, team performance, and operational outcomes across diverse product lines.

The Outcome

The newly appointed COO quickly established a foundation of operational discipline and process standardization. He implemented structured KPIs across departments, improved production throughput, and introduced efficiency benchmarks that drove measurable performance gains. His experience in lean manufacturing helped streamline workflows and reduce waste, while his leadership brought cohesion and direction to the shop floor. As the organization aligned around key operational goals, customer satisfaction metrics improved, and cost control measures contributed to increased margins. With a clear succession path to CEO, the COO is now positioned to lead the company into its next phase of strategic growth and operational excellence.