Steering the Shift: Interim Leadership at a Growth Turning Point

by: Aiah Lacson

A global industrial construction firm needed an interim Chief of Staff to steer growth and align priorities. We placed a seasoned strategist who built a focused plan, unified leadership, and improved go-to-market execution—setting the stage for faster, more disciplined expansion.

The Client
The Challenge
Our Approach
The Placement
The Outcome

The Client

Our client is a global leader in industrialized construction. Its integrated system of physical products and digital tools empowers organizations—alongside construction and design leaders—to build high-performing, adaptable interior environments. Focused on the workplace, healthcare, education, and public sector markets, their platform combines flexibility in design with cost and timeline certainty.

Headquartered in Calgary, Alberta, Canada, the company is redefining how modern construction meets agility, efficiency, and performance.

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The Challenge

The company was at a critical inflection point, seeking to sharpen its growth trajectory through deeper insight into market dynamics and internal effectiveness. They needed an experienced leader to act as Interim Chief of Staff—someone capable of building a strategic plan from the ground up, driving organizational alignment, and improving go-to-market capabilities.

Core mandates included:

Building and refining the company’s strategic plan
Conducting internal analysis and executive interviews
Assessing distributor performance and recommending improvements
Evaluating sales force effectiveness

This was a role requiring both strategic acumen and operational rigor—someone who could quickly engage senior leaders, surface organizational insights, and drive alignment across initiatives.

Our Approach

We prioritized candidates with 4+ years of experience at top-tier consulting firms (McKinsey, Bain, BCG, L.E.K.) and a strong track record in corporate strategy, market assessments, and transformation efforts. Given the company’s operational complexity and market expansion goals, ideal candidates also brought exposure to construction, real estate, or adjacent sectors.

We looked for:

Strong analytical problem-solvers with international consulting experience
Strategic PMO and transformation leadership backgrounds
Ability to build cross-functional alignment and executive engagement
Clear communication skills, comfort with ambiguity, and a ‘builder’ mindset

The Placement

We placed a seasoned strategy advisor and management consultant with significant international experience spanning North America, EMEA, Latin America, and Asia. With a career spanning financial services, real estate, and technology, he brought a deep bench of cross-industry insight and transformation experience.

His background included:

Strategy, business development, and transformation leadership across industries
Post-merger integration and strategic process innovation experience
Client relationship management and executive-level communications
Business process re-engineering and operations oversight

He quickly became a key partner to senior leadership, conducting a company-wide diagnostic, coordinating management interviews, and architecting a roadmap for sales and distribution performance improvement.

The Outcome

The interim Chief of Staff delivered impact across multiple critical dimensions:

Designed and delivered a comprehensive strategic plan tied to business outcomes
Facilitated cross-functional interviews and analysis to align executive priorities
Developed distributor effectiveness assessments to inform channel optimization
Initiated performance reviews and strategic recommendations for the sales organization

His leadership not only helped sharpen the company’s strategic focus, but also empowered teams to move forward with greater clarity and confidence—laying the foundation for scalable growth and operational excellence.